1. Home
  2. Support

Support

Pick a topic, send the email and you’ll get a reply soon.

What Do You Need Help With?

Common Questions

General

What’s a book summary?

The most important ideas of a personal growth book in about 45 minutes, split into short chapters you can read or listen to. It doesn’t replace the book, but it shows you what’s in it.

How is it different from an audiobook?

An audiobook is the whole book read aloud, often more than ten hours long. A summary gives you the key ideas in about 45 minutes, and you can read it too.

Which books are on BookBase?

533 personal growth books across ten topics: psychology, self-awareness, entrepreneurship, spirituality, leadership, productivity, communication, personal finance, relationships and health. There are a few classic novels too.

Can I request a book?

Yes. Email the title you’d like to read. New books are added all the time.

Which languages can I read in?

There are 533 books in English and 564 in Hungarian. The app itself is available in 24 languages.

The App

What’s free without a subscription?

The first chapter of every book, to read and to listen to. The rest needs a subscription, which you can try free for 7 days.

What is practice?

Short exercises on a book’s key ideas, such as matching or filling in the gaps. They help what you’ve read to stick, and they earn you XP.

What are plans?

A set of books chosen around one goal, to work through step by step. Pick a ready-made plan, or let the app build one from your goals.

What are streaks, leagues and quests?

Your streak counts the days in a row you’ve read or listened. In the weekly league you compete with twenty readers for XP, and the top five move up. Quests earn you chests.

Can I listen offline?

Yes. Download a book and you can read or listen without a connection, on a plane for example.

Which devices does it work on?

iPhone and iPad, from the App Store, and Android, from Google Play.

Subscription

How much does it cost?

On the App Store in the UK it’s £8.99 a month, £22.99 every three months or £69.99 a year, and the yearly plan works out cheapest per month. Every plan starts with a 7-day free trial. Google Play’s prices may differ slightly, and outside the UK the store shows the price in your currency.

How does the free trial work?

You get full access for the first 7 days. Cancel before day 7 is over and you pay nothing; otherwise your chosen plan begins.

Is there a family plan?

Yes. With a family subscription, up to five people can use BookBase, each with their own account. Invite them from the app.

How do I cancel?

Your subscription is managed in your App Store or Google Play account, where you can cancel in a couple of taps. You keep access until the end of the period you’ve paid for.

Can I get a refund?

Yes. If it’s not for you and you’ve listened to fewer than four books, you get every penny back. One email is all it takes.

What if a payment fails?

The store tries again for a few days. If the payment goes through, you don’t need to do anything. If it doesn’t, your subscription ends, but you can restart it with the same account and your progress will still be there.